Keeping You Safe This Back to School Season

Safety is our number one priority – this goes for our employees and the public. Below are three ways to keep you and your loved ones safe while you’re on the move this back to school season:

  • Respect the Flags. If you have little ones who make their way to and from the bus stop, remind them to leave colored utility flags in the ground – as tempting as they may be to play with! Colored flags help keep those doing digging work safe by identifying underground utility lines. Click to take advantage of our free lesson plan and ‘Respect the Flags’ coloring page.
  • Beware of Consumers Energy Phone Impostors. With the hustle and bustle of the upcoming school year, tasks – like paying your energy bill – may inadvertently fall off your radar. In a growing scam attempt, Consumers Energy impostors are contacting homeowners by phone or in person to get fast cash. They’ll try tactics such as:
    • Asking to see your utility bill and verifying your account number
    • Notifying you that a Consumers Energy truck is on its way to shut off power within 24 hours if a payment isn’t made
    • Instructing you to go to the nearest convenience store to purchase a prepaid gift card or send money via wire transfer

Outsmart scammers by being aware of the warning signs and only paying your utility bill through our verified payment methods. We will never ask to see your utility bill, threaten to shut your power off within 24 hours or ask for you to pay for your bill using prepaid credit cards. Report any suspicious activity at 1-800-477-5050.

  • Slow Down and Go Around. No matter how late you may be running in the morning, slow down and go around when you see our utility trucks. It will keep you safe and allow us to send our employees home to their loved ones in the same condition they came to work.

For more safety tips, visit ConsumersEnergy.com/safety. Power your children’s interest in energy, energy safety and careers in science, technology, engineering and math (STEM) by visiting ConsumersEnergy.com/kids.