Restoration Progress Continues Overnight from Ice Storm

StormPicImproving weather conditions have allowed for steady restoration progress overnight as Consumers Energy responds to the weekend ice storm which cut power to more than 260,000 customers.

Additional crews from out of state will arrive today and continue working around the clock to get the lights back on.

Statewide, about 201,000 Consumers Energy electric customers are without service. Since noon Saturday, more than 262,000 customers have been affected by weather-related outages. PHOTOS: Power restoration and storm damage. VIDEO: How Consumers Energy restores power in Michigan.

The ice has caused many downed wires and slippery roads. Stay at least 25 feet away from any downed wires and report them immediately by calling 9-1-1 or Consumers Energy at 1-800-477-5050. Also, watch for crews working along roads and slow down or stop and wait for oncoming traffic to clear so they safely can go past utility workers and equipment on roadsides.

Reporting an outage and getting updates:

Consumers Energy customers can report a power outage and get restoration updates via the online outage map at or by calling 1-800-477-5050. The outage map may be accessed by both computers and mobile devices.

As of 4 a.m. Dec. 23, areas most affected by electric interruptions were: Allegan (4,867); Barry (17,636); Calhoun (10,476); Clinton (11,003); Eaton (14,615); Genesee (61,766); Gratiot (3,707); Ingham (14,383); Ionia (5,671); Jackson (1,788); Kalamazoo (5,690); Kent (18,488); Livingston (3,377); Montcalm (1,714); Oakland (3,415); Ottawa (1,418); Saginaw (1,307) and Shiawassee (19,718).

Estimated power restoration schedule for the hardest hit areas is:

  • Tuesday: Allegan, northern Kent and Saginaw counties;
  • Wednesday: Gratiot, Ionia, Montcalm and eastern Kent counties;
  • Thursday:  Kalamazoo County, western Kent County and greater Grand Rapids;
  • Friday: Barry, Calhoun and Shiawassee counties;
  • Saturday: Some portions of Clinton, Eaton, Genesee, Ingham, Livingston, Oakland and Ottawa counties.

In addition Consumers Energy is sharing estimated restoration updates on its Facebook page,

Customers who lose electricity for an extended period of time can dial 2-1-1 to receive emergency shelter information or to request assistance. Before going to a shelter, residents are asked to contact their local emergency management office to confirm the availability of services. Please do not call 9-1-1 or 2-1-1 for power restoration estimates.

Generator Safety and Carbon Monoxide

  • If using a generator, contact a licensed electrician to ensure that it is properly connected and, for the safety of our line workers and first responders, make certain it is isolated from the utility’s electric distribution system. 
  • Never use a generator in an attached garage, basement or near any air intakes, and never fuel a generator when it is running.
  • People should never use ovens, propane grills, etc. to heat their homes, for risk of potentially fatal carbon monoxide poisoning.
  • Purchasing carbon monoxide detectors is strongly recommended.