Consumers Energy Dedicates New Muskegon Service Center in Norton Shores

New environmentally friendly Consumers Energy service center in Norton Shores will better serve West Michigan customers.

Consumers Energy has dedicated its newest facility, an $11 million service center to better serve both West Michigan customers and those across the state. The facility – which is on schedule to receive LEED (Leadership in Energy and Environmental Design) certification by the United States Green Building Council – is home to 94 employees.

The building was officially dedicated April 19 in ceremonies featuring Consumers Energy President and Chief Executive Officer John Russell and local community leaders. The building replaces a more than 50-year-old facility in Muskegon Heights which was too costly to renovate and located in a residential area.

“This facility is part of our plans to invest $7 billion in Michigan over the next five years to serve customers, expand renewable energy, continue to clean the air, improve reliability and create new, innovative ways to generate electricity,” Russell said. “Our Promise to Michigan is to leave our state, communities and company better than we found them. This investment in Norton Shores helps meet that promise.”

Details of the new facility and investment include the following:

• More than 90 employees, including electric lineworkers, new business specialists, system design engineers, real estate and administrative employees, moved into the building in December.

• The company’s bill payment office remains at the current facility, 2021 Hoyt Street, until June, when it will move into renovated space inside Muskegon Heights City Hall, 2724 Peck Street.

• Finishing touches to the building and grounds, 700 E. Sternberg, have continued the past several months. This includes wrapping up work for the U. S. Green Building Council to certify it as meeting LEED standards. The standards encompass the building’s architectural design, lighting, plumbing, heating, cooling and electrical systems, materials and resources.

• The project’s general contractor was Grand River Construction of Hudsonville. Work on the 40,000-square-foot building began in October 2011 and was completed with no safety incidents.

“We are so pleased to have the commitment and investment of Consumers Energy – a great Michigan company,” said Norton Shores Mayor Gary Nelund. “This investment helps us grow jobs, attract investment and helps position Norton Shores for success in a new economy.”