While the residence or business may be out of power, the outage map can also be accessed using a smartphone or tablet and at work, the library or other location that has power. You can be anywhere and report or check the status of your power outage. The map also allows you to get updates without having to call Consumers Energy as the information is the same. You still may call (800) 477-5050 and report outages or get updates. In the best case scenario, we hope you never have to use it.
With mobile-enhanced viewing, you can also access the map on your smartphone or tablet. This new webpage complements our existing mobile website, which lets you report outages and obtain restoration information.
With our outage map, you can get 24/7 outage information displayed geographically to show communities affected by power outages across our electric service territory. You can also view outage and restoration information for a specific area by entering a Michigan address, city, township or ZIP code.
In addition to showing the location of outages, the outage map provides:
- Number of customers affected
- Time an outage began or was reported
- Estimated time of restoration
- Status of the outage
- Power-related FAQs
Customer outages are displayed as colored polygons of varying sizes to indicate the approximate area and scale of an outage. You can also select different map views, including both a street map and satellite map. Additional outage information is available for viewing at city or county levels.
The outage numbers shown in the detail are estimates and may change as Consumers Energy gathers more information and responds to a particular outage.