The Michigan Public Service Commission (MPSC) this week issued tips for consumers on natural gas choice. MPSC Chairman John D. Quackenbush noted that interest in natural gas choice is high and that it is important to get the facts before signing a contract with an alternative gas supplier (AGS).
“The two consumer tips sheets updated this week by the MPSC explain natural gas choice, encourage customers to get answers to questions they have, and encourage customers to take precautions when dealing with sales representatives,” said Quackenbush.
The MPSC advised customers to ask for identification from sales representatives, be mindful when allowing strangers into the home, and not give out account information unless they intend to switch natural gas suppliers. The MPSC also cautioned that customers who sign up for natural gas choice over the telephone should be aware a third-party verification call needs to be completed and a copy of the contract must be sent to them within seven days.
The two tip sheets offered by the MPSC are:
- “Natural Gas Choice is Here: What to Know About Switching to An Alternative Gas Supplier” This publication covers natural gas choice and provides a list of questions to help customers weigh their options.
- “Making an Informed Choice” This publication provides a bill comparison between a full service utility customer and an AGS gas choice customer.